Rights of the Donor

In order to guarantee that Fundación Ciudad de la Alegría earns the trust and respect of their beneficiariessea meritoria del respeto y la confianza de sus benefactors and that of the general public, we declare that all benefactores are entitled to the following:

1. To be informed about the mission, vision and objectives of Fundación Ciudad de la Alegría, in addition to the Foundation's ability to carry them out.
2. To be certain that their donation will be allocated to the activity is was meant to.
3. To request a tax deductible invoice in exchange for their donation (form) in addition to a copy of the annual report.
4. To expect a professional manner from the Foundation staff at all times, including the confidential use of personal information.
5. To receive the proper acknowledgement.